Know it All, Find it Fast by Bob Duckett

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  • Title: Understand it All, Discover it Quick
  • Author: Bob Duckett
  • Category: Language Arts
  • Date: October 2008
  • Lenguage: English
  • Pages: unknown
  • ISBN: 1856049132

 

Ebook description:

There’s a queue, the cellphone is ringing, the photocopier has jammed and your enquirer is ready for a response. You’re careworn and you may really feel the panic rising. The place do you go to find the knowledge you have to reply the query promptly and precisely?Answering queries from customers is without doubt one of the most vital companies undertaken by library and data workers. But it is usually probably the most tough, least understood topics. There are nonetheless only a few supplies accessible to assist frontline workers – typically paraprofessional – develop their reader enquiry abilities. This award-winning sourcebook is a vital information to the place to look to find the solutions rapidly. It’s designed as a primary level of reference for library and data practitioners, to be depended upon if they’re unfamiliar with the topic of an enquiry – or want to find out more. It’s organized in an simply searchable, absolutely cross-referenced A-Z checklist of round 150 of the topic areas most regularly dealt with at enquiry desks.Every topic entry lists crucial data sources and the place to find them, together with printed and digital sources, related web sites and helpful contacts for referral functions. The authors use their in depth expertise in reference work to supply helpful ideas, warn of potential pitfalls, and highlight typical queries and tips on how to deal with them. This new version has been introduced proper up-to-date with all sources checked for foreign money and lots of new ones added. The searchability is enhanced by a complete index to make these important sources even simpler to find – saving you precious minutes! Providing fast and straightforward tips to a large number of knowledge sources, this is a useful reference deskbook for all library and data workers in want of a speedy reply, in reference libraries, topic departments and different data models

 

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